Terms and Conditions

Cancellations & Refunds: We will provide a full refund for cancellations made verbally at least 48 hours prior to your scheduled activity. No refunds will be given for cancellations made less than 48 hours prior to activity. If you must cancel with less than 48 hours’ notice or are a “no-show” we will charge your card on the date of reservation and reschedule your activity or provide you with an activity credit voucher so that you may book at a future date.

Activity Credit Voucher: An activity credit voucher is a voucher good for one year which allows you to schedule your activity for a future date if you are unable to complete your scheduled activity and cannot reschedule during your stay in Myrtle Beach. Activity credit vouchers do not have to be used by the person to whom they were issued – so don’t lose them. Downwind Sails is not responsible for lost or stolen activity credit vouchers. If you have an activity credit voucher and would like to schedule your activity, simply call reservations, book your date and time, and tell your reservationist you have an activity credit voucher.
Weather:  If we should have to cancel your activity due to weather, we will reschedule your activity, issue you an activity credit voucher, or provide you with a refund for the part of the activity you were unable to complete.
Waivers:  All participants must sign waivers. A child's parent must fill out a waiver for children under the age of eighteen (18).
Age Restrictions: Please contact Downwind Sails for information on age and size restrictions.
Privacy Policy:  We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited.  We will not sell your personally identifiable information to anyone.
Security Policy:  Your payment and personal information is always safe.  Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet

Parasailing

Weight restrictions: Minimum weight to fly alone is 150lbs; Maximum weight to fly alone, tandem, or triple is 450lbs. Weight restrictions may be increased or decreased by the captain, depending on wind or sea conditions, on that date. Please note that refunds are not issued based on your preference to fly alone, tandem, or triple. Participants must be willing to parasail at the captain's discretion for safety.

Physical Restrictions: We cannot accommodate anyone with chronic back/neck problems; anyone who has had previous back/neck surgery; or anyone who is pregnant or thinks she may be pregnant. Participants must be able to walk down and board the parasail vessel with minimal or no assistance. The boats are not wheelchair accessible.

Age Restrictions: Minimum age to parasail is 5 years; Minimum age to go on the boat as a non-flying observer is 5 years. The observer fee is $20 per person.Children younger than 5 will have to remain on land, along with pregnant women, and those individuals with back or neck problems, or individuals who have had previous back or neck surgery.

Waivers: All participants must sign waivers. A child's parent must fill out a waiver for children under the age of eighteen (18).

Please Note:
Time in the air remains the same for single, tandem, or triple rides. Maximum 6 passengers per trip.

Cancellations & Refunds: We will provide a full refund for cancellations made at least 24 hours prior to your scheduled activity. No refund will be given for cancellations made less than 24 hours prior to activity.
Payment: We require full payment at time of reservation so be prepared with a credit card. Your card will be charged when you click "Accept" on the confirmation page – we do not “hold” spots. We accept Visa, Master Card If you want to pay by Cash or Check you must make your reservation at one of our retail stores or activity sites. Prices are subject to change, so confirm the rates at time of reservation.
Weather: If we should have to cancel your activity due to weather, we will reschedule your activity, issue you a activity credit voucher, or provide you with a refund for the part of the activity you were unable to complete.
Activity Credit Voucher: A activity credit voucher is a non expiring voucher which allows you to schedule your activity for a future date if you are unable to complete your scheduled activity and cannot reschedule during your stay in Myrtle Beach. Activity credit vouchers do not have to be used by the person to whom they were issued – so don’t lose them. Downwind Sails is not responsible for lost or stolen activity credit vouchers. If you have a activity credit voucher and would like to schedule your activity, simply call reservations, book your date and time, and tell your reservationist you have an activity credit voucher.

Jet Ski

Weight restrictions: You must be able to fit into a coast guard approved life guard to ride. Weight restrictions may be increased or decreased by the captain, depending on wind or sea conditions, on that date.. Participants must be willing to jet ski at the captain's discretion for safety.

Physical Restrictions: We cannot accommodate anyone with chronic back/neck problems; anyone who has had previous back/neck surgery; or anyone who is pregnant or thinks she may be pregnant. Participants must be able to walk down and board the parasail vessel with minimal or no assistance. The boats are not wheelchair accessible.

Age Restrictions: Minimum age to ride is 5 years old and 3 feet tall. To drive you must be 16 with proof of age. Also, if you are under 18, you must have a parent signature. This means that children younger than 5 will have to remain on land, along with pregnant women, and those individuals with back or neck problems, or individuals who have had previous back or neck surgery. All persons riding on jet skis must have physical strength to pull themselves up onto it, if they fall off.
Waivers: All participants must sign waivers. A child's parent must fill out a waiver for children under the age of eighteen (18).

Cancellations & Refunds: We will provide a full refund for cancellations made at least 24 hours prior to your scheduled activity. No refund will be given for cancellations made less than 24 hours prior to activity. If you must cancel with less than 24 hours notice, we will reschedule your activity or provide you with an activity credit voucher so that you may book at a future date. If the rules are not followed, your will be immediately removed from the activity. There will be no refunds for early termination of activities for not following the rules.

Payment: We require full payment at time of reservation so be prepared with a credit card. Your card will be charged when you click "Accept" on the confirmation page – we do not “hold” spots. We accept Visa, Master Card If you want to pay by Cash or Check you must make your reservation at one of our retail stores or activity sites. Prices are subject to change, so confirm the rates at time of reservation.

Weather: If we should have to cancel your activity due to weather, we will reschedule your activity or issue you a activity credit voucher.

Activity Credit Voucher: A activity credit voucher is a non expiring voucher which allows you to schedule your activity for a future date if you are unable to complete your scheduled activity and cannot reschedule during your stay in Myrtle Beach. Activity credit vouchers do not have to be used by the person to whom they were issued – so don’t lose them. We are not responsible for lost or stolen activity credit vouchers. If you have a activity credit voucher and would like to schedule your activity, simply call reservations, book your date and time, and tell your reservationists you have an activity credit voucher.